Sons: Making a product launch count

Problem.

Sons is an exciting new brand addressing problems in men’s health that aren’t spoken about, including male hair loss. They had a great product – a tailored monthly treatment package of hair loss products deliver discreetly to your door. However, they didn’t know how to make their product have an impact in their field and be seen by their target audience.

Solution.

In order to reach Sons’ target audience, we conducted a full-scale outreach project across platforms – contacting men aged between 25-35 from a number of backgrounds and lifestyles. We offered a free Sons shampoo in return for influencer promotion to create brand loyalty and raise awareness of the brand amongst consumers.

Results.

Our outreach project proved succesful amongst Sons’ target audience, helping the brand to get the awareness it deserved following its product launch.

A total of 98 influencers have agreed so far: 84 Instragam users, 12 Bloggers and 2 Youtubers.

The brand has a potential audience of 549,551 unique followers that continues to grow.

We estimate that the brand has been seen by 102,944 users.

There has been an engagement of 3451 comments and likes.

Problem.

Sacet has an ethical approach to diamond jewellery that deserved to be in the face of consumers. However, the site wasn’t performing well in organic searches and the brand wasn’t ranking for lab-grown diamond-related terms, which is their most valuable selling point.

Solution.

We wanted to make Sacet visible to their preferred audience, so we optimised the site for lab-grown diamond-related terms. This was primarily achieved through building the authority of the site – we sent products for 97 influencers to review, and added text to over 100 categories on the site.

Results.

The authority of the Sacet site has been strengthened by the links created by our social outreach and the category texts we added. This has led to two clear improvements:

  • The site ranks on the first page of Google for almost all lab-grown diamond-related terms.
  • There has been a 250% increase in organic traffic over the last six months compared to the previous time period last year.

Problem.

London City Smiles is a great dental practice at the heart of the Islington, but its site wasn’t allowing that to be known by users. The site’s navigation was unorganised and the content was confused – this was affecting user experience and preventing people from conversions.

Solution.

We conducted a complete update of the site – re-working its navigation, creating clearer drop down menu options and rewriting every treatment page. These improvements were conducted to improve the user experience and encourage conversions.

Results.

The changes we made to the London City Smiles site improved the user experience by making the site easier to navigate and the content clearer to follow. Improving these areas led to considerable gains to the site’s traffic flow:

  • Overall traffic increased traffic by 67%
  • Organic traffic increased by 44%

Problem.

My Car Credit is an accessible car finance company at the forefront of its industry. However, their site indicated differently – it was losing traffic dramatically year-on-year and the conversion rate was quickly heading in the same direction.

Solution.

We had a complete overhaul of the site’s content, optimising existing pages and creating dozens of FAQ-related articles to inform users about the brand. This content was then used to create a series of new YouTube videos. To make all of this work count, we also increased the site’s link profile through seeded infographics to improve its authority.

Results.

Our comprehensive approach to content increased the site’s visibility in organic searches almost immediately. This drove organic traffic to the site and increased the conversion rate, making a U-turn of the consistent year-on-year decline that the site had experienced.

Problem.

Paladone is the biggest brand (until recently) nobody had heard of. They create some of the best gifts on the market but their advocacy amongst target audience was low. The problem lay largely with lack of visibility the brand had on platforms such as Instagram and YouTube.

Solution.

We conducted a mass scale outreach project to raise awareness of the brand across Instagram. We sent out a selected products for each campaign within this project, encouraging Paladone’s target audience to create some authentic brand awareness. We also wanted to create some natural and trustworthy links back to the site through collaboration with YouTubers and bloggers.

Results.

We created brand awareness with an enormous number of people who otherwise may not have known about Paladone. Here’s a breakdown of the numbers:

Total Instagram collaborations: 235
Instagram audience reached: 570k
Total Instagram audience(s): 2.85m
Active engagements: 39k

Total blog collaborations: 10
Blog views reached: 11.6k

Total influencer collaborations: 249

Problem.

Trunki is a popular brand that deserved to have that reflected with their target audience. However, when we began working with them, their visibility on Instagram and YouTube was too low and their was no blog content from clients linking back to the site. 

Solution.

We launched a full-scale outreach project across Instagram and YouTube, as well as with bloggers. We focused in on Trunki’s main product (the Trunki itself) to get the ball rolling. Following on from some strong content collaborations with successful influencers and bloggers, we created additional outreach around other products. This also enabled us to build relationships for the circulation of vouchers, news, discounts and promotions.

Results.

We saw some incredible numbers from our outreach projects, improving Trunki’s advocacy with their target audience:

Instagram influencers: 77
Total Instagram audience reached: 980k
Total Instagram engagements: 17.5k

Bloggers: 22
Total blog views reached: 63k

YouTube influencers: 6
Total YouTube views reached: 3.5k

Total influencers worked with: 142

Problem.

Trunki’s site was in need of attention. Traffic to the site had stagnated (especially from organic sources) rankings were dwindling and the brand was relying on paid searches, which was burning up valuable spend for the business. The trouble lay with their content and optimisation – in lots of areas this was lacking and in others there were duplication issues.

Solution.

We hit the ground running with content. We created category texts, integrated the blog onto the site (which was previously on a separate domain) and rewrote all the duplicate content to be completely unique. We also reworked a large amount of the keyword mapping to make sure that there was a better response to valuable search terms. As a leading recruitment agency, Cobalt constantly connect with potential employees and recruiting employers alike. However, the Cobalt site’s conversation rate was poor and had the potential to be far stronger. In addition, the site suffered from a low rate of organic users entering the site from any page other than the homepage. The bounce and exit rates (from organic search) were correspondingly high.

Results.

The content and optimisation of the site brought it in-line with best practice, improving its structure, size and organisation.

  • Strong organic search listings for product-based terms (luggage, suitcases and backpacks being especially popular) 
  • The monthly traffic is up by 15% year-on-year 
  • Paid search traffic is down 40% year-on-year with much less budget going into this area

Problem.

Digital advertising is defined by its multiplicity. Whether you’re an established brand or a start-up, the number of different routes you can take in digitally promoting your brand is (almost) endless.

Well, most of the time.

Liquid Ice approached us to help launch and promote their brand new e-liquid and vaping hardware store. Launching a new ecommerce website in an area where all forms of online advertising are off-limits – such as e-cigarettes and vaping – is an incredibly difficult task.

No social ads. No PPC. No TrueView. No display ads.

Solution.

Terrier set out drawing up a large scale, multi-channel outreach project. We specifically targeted the hundreds of micro-influencers in the European vaping community. In exchange for reviewing and posting content, influencers were able to sample the Liquid Ice range.

TFrom the off, we were keen to build an attribution model for every aspect of our outreach.

Every IG feed like and comment.
Every IG story.
Every view on YouTube.
Every blog post read.

To do this, we worked out our product cost (incl. P&P) and divided this by whatever our reach metric was. We worked out the monetary value depending on the specific format of each platform:

Instagram: PRICE (Product cost + P&P) / LIKES (Total IG likes on all posts by influencer)
YouTube: PRICE (Product cost + P&P) / VIEWS (Total YT views one each video by vlogger)
Blogs: PRICE (Product cost + P&P) / TRAFFIC (Total traffic on blog site over a month)

In regards to the blogs, we use a digital tool called SEMRush to estimate the amount of traffic that sees the product on the site over a month.

Results.

Instagram

Our directed activity on this platform is cheaper and more effective than any other method. We estimate that our activity will have a reach of over 800,000 people. Using conservative conversion rates, we estimate that this reach will guarantee a recall of over 100,000 users, and garner a direct engagement of 53,000 users.

Put simply, Instagram ads are too expensive and time-consuming, in light of these results.

Bloggers

Our activity with bloggers has a dual-effect: it reaches potential customers and improves the Liquid Ice site. We reached over 100,000 users through blog reviews, and at the same time gained trusted links to the Liquid Ice, improving its link profile and authority.

YouTube

Our activity with the e-liquid vlog community gained 5,000 views of videos purely reviewing our products.

They also provide vital no-follow links which balance the link profile of the site. This helps the strength of the Liquid Ice site to look natural and be respected by Google.

Problem.

The KiK site had once performed extremely strongly in organic search listings, and reliably brought in a healthy revenue. However, over 2016 the brand lost this momentum. A decrease in revenue was paired with falling organic search listing figures.

Solution.

Terrier began exploring methods to build the site’s authority. Technical issues, such as page load speed, were identified and addressed. The site was updated with fresh, reworked content. To increase brand exposure, Terrier contacted hundreds of influential vaping reviewers, experts and vloggers from around the globe. These relationships promoted the KiK brand across a variety of respected channels.

Results.

KiK’s organic traffic listings rose back to the figures achieved previously.
Over 80 vloggers, bloggers & Instagram users agreed to review the product.
The brand got a top 3 ranking for the term “e cigarettes” in Google.
Overall sales from organic search increased 46% year on year.

Problem.

One thing Original London Theatre has in buckets is original content. As a team, they produce great video content with alarming frequency. On YouTube, they’re streets ahead of any other UK theatre channel. However, this content wasn’t always fully optimised or ticking every technical box.

Solution.

We set out getting every piece of content up to best practice. This task ranged from developing strong, long-term themes for videos to sit within, to implementing stronger intros and annotated end cards on their YouTube content as standard.

Results.

Put simply: The Official London Theatre channel is now a best practice YouTube channel across the board. This in itself is great, of course, but it’s also supported in the numbers: over 3.5m views a month on average, massing an average monthly watch time of 3.5 million minutes.


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