Pure Smiles case study
SEO / Paid / Dev

Pure Smiles: 47% More Appointments From a Digital Branding and Content Rebuild

Digital branding and a rebuilt content programme delivered a 37%+ increase in organic traffic for dental practice Pure Smiles.

47% Increase in Appointments
37%+ Organic traffic increase
66% Increase in Non-Brand Organic
Client
Pure Smiles
Sector
Dental, Healthcare
Market
UK
Services
Dev, Paid, SEO

The Challenge

Pure Smiles needed to establish itself digitally and gain ground on competitors in digital branding. The existing site copy wasn’t doing the practice justice, and there was no steady stream of written content promoting the site and its services through organic search.

Our Approach

The campaign combined digital branding work with a structured content programme, tackling the site’s existing material and its future output together.

  • Tidied up the existing copy across the site, bringing it up to the standard needed to compete
  • Established brand new written content to promote the Pure Smiles site and, in turn, its services

A result of real scale is never achieved through a single action. It comes from improving digital branding and written content together, so the site both reads better and has more to rank with. That combined approach is what drove the gains below.

The Results

Appointments increased 47% and organic traffic grew more than 37%. Non-brand organic traffic, visits from search terms not already tied to the Pure Smiles name, rose 66%, showing the practice was winning new patients who didn’t already know it rather than ranking better for its own brand.

Related

Site development and paid media

We also look after development on the Pure Smiles WordPress site, making the changes with Claude Code and with a person reviewing each one before it goes live. We rebuilt the header navigation, cutting the Treatments menu from 31 links across seven columns to eight core treatments plus the Smile Gallery. We repointed navigation links that led to retired pages, and moved the internal links from http to https, which removed the chains of redirects that were slowing every page load.

Terrier runs Pure Smiles' Google Ads account alongside the SEO work. We use Claude Code to automate the recurring account tasks that used to eat the most hours: search term review and negative keyword additions, bid and budget checks, and pulling together reporting. A person reviews and approves every change before it goes live, so the automation speeds up the work rather than replacing the judgement behind it.

Reviewing search terms and bids more often, without adding more hours to do it, has helped bring cost per lead and cost per click down over the campaign period.

47% Decrease in Cost Per Lead
38% Decrease in Cost Per Click
£17.37 Cost Per Acquisition

How it ran

  1. Site copy audit Reviewed existing site copy across Pure Smiles to identify what wasn't meeting the standard needed to compete digitally
  2. Copy rebuild Rewrote and tidied the existing copy across the site as part of a digital branding refresh
  3. Content programme Established new written content to promote the site and its services through organic search
  4. Combined rollout Ran branding and content work together on an ongoing basis, driving the traffic and appointment gains in Results

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